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Job Description
Job description
- ServiceNow Service Portal Developer JD
- The ServiceNow Developer role is responsible for configuring and developing capabilities within the ServiceNow platform
- Develop and maintain ServiceNow applications and modules
- Create and customize Service Portals utilizing AngularJS and ServiceNow widgets
- Collaborate with stakeholders to gather, analyze, and document system requirements
- Implement and configure various ITIL processes in ServiceNow modules
- Design and implement REST and SOAP APIs for integration with external applications
- Perform thorough testing of applications, troubleshooting and debugging as necessary
- Develop and maintain technical documentation for development processes
- Ensure compliance with security and data protection standards
- Provide support for application users and troubleshoot issues as they arise
- Participate in deployments and continual service improvement initiatives
- Work with user experience designers to adopt UI/UX best practices
- Develop and implement training materials for end-users and administrators
- Stay updated with ServiceNow releases and new features
- Participate in Agile development methodology practices
- Minimum of 4+ years ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with Create Now
- Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists)
- Experience coding in Jelly and Angular
- Minimum of 2+ years Service Portal development experience
- Minimum of 4+ years general ServiceNow development experience
- Ability to implement moderate to complex level security using Access Control Lists and Business Rules