Service Desk professional

Roles & Responsibilities:

• Serve as a Subject Matter Expert (SME) for technology architecture.
• Collaborate with and manage teams to ensure successful delivery.
• Make and guide key architectural and team decisions.
• Provide solutions to problems that impact multiple teams.
• Facilitate knowledge sharing, mentoring, and skill development within the team.
• Engage with multiple teams and stakeholders to refine architectural designs.
• Assess emerging technologies and evaluate their potential impact on current and future projects.