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Service Desk Associate

One Degree North Human Resource
Bangalore50K-3 LPA Posted 8 Jun 2026
FULL TIME
Customer Support

Job Description

Hiring Alert: Service Desk Associate

Location: Bagmane Tech Park, Bangalore

Role: Service Desk Associate

Qualification: 12th Pass & Above (BE/B.Tech not eligible)

Experience: Freshers Only

CTC: 3.5 LPA (Up to 22,500 Take-Home)

Shift: Rotational Shifts with 2 Rotational Week-Offs

Cab Facility: Two-Way Transportation Provided

Age Limit: Up to 25 Years

Key Requirements

Excellent English Communication Skills

Immediate Joiners Preferred

Willingness to work in rotational shifts

Basic understanding of customer service and troubleshooting preferred

Job Responsibilities

  • Provide first-level technical support to end users.
  • Handle customer queries via calls, emails, and chat.
  • Log and track incidents using ticketing systems.
  • Troubleshoot basic hardware, software, and application issues.
  • Escalate unresolved issues to the relevant support teams.
  • Ensure timely resolution while maintaining high customer satisfaction.

Why Join

Freshers-Friendly Opportunity

Career Growth in IT Support & Service Desk Domain

Work with a Leading Global IT Services Company

Attractive Salary Package & Cab Facility

Interested candidates with excellent English communication skills can share their updated resume today on [HIDDEN TEXT] / 9084927797

Note - Make sure u are sending d cv with subject line 'Service Desk Assiciate'

Required Skills

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