IN

Service Delivery Manager

Indusind Bank
Darjeeling5-7 LPA Posted 8 May 2025
FULL TIME
Banking
Communication Skills
customer centricity
Sla
Customer Service

Job Description

The Service Delivery Manager will be responsible for overseeing the delivery of high-quality services to clients, ensuring compliance with SLAs and client expectations.

Key responsibilities include managing service teams, resolving customer issues, and continuously improving service delivery processes.

Strong leadership, problem-solving, and communication skills are required, along with a customer-centric approach to service management.

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