INIndusind Bank
Service Delivery Manager
Gurgaon ₹4-9 LPA Posted 8 May 2025
FULL TIME
Banking
Communication Skills
customer centricity
Sla
Customer Service
Job Description
The Service Delivery Manager will be responsible for overseeing the delivery of high-quality services to clients, ensuring compliance with SLAs and client expectations.
Key responsibilities include managing service teams, resolving customer issues, and continuously improving service delivery processes.
Strong leadership, problem-solving, and communication skills are required, along with a customer-centric approach to service management.
