LT
Job Description
Job Title DWP Subject Matter Expert M365
Location India Any LTIM office
- Anchor and lead end-to-end engagement in the Technical front
- Act as the primary point of contact for the client and collaborate closely with Technical Architects on the client side
- Have knowledge of end-user technologies including AD, Exchange, O365, MS Teams, and other tools such as Quest or Bit Titan
- Work with the client to define migration roadmaps and priorities
- Create detailed migration project plans and execute them
- Verify technical feasibility and validate solution options against the requirements
- Validate Discovery Report design and plan the migration; obtain signoff from stakeholders
- Validate RUN Book and SOPs and obtain signoff from stakeholders
- Set priorities, function as a mentor, support problem escalation, and communicate significant problems or issues to management
- Requirements: 8-10 years of experience in Exchange implementation migrations, including On-prem and Cloud
- Knowledge of Active Directory and dependent services such as DNS, DHCP, ADFS, etc.
- Discover AD Exchange, Exchange Online, Security setting/configurations, and prepare the discovery report
- Capture and document the Risk Dependency for each AD Exchange/Exchange Online Security element in the environment
- Prepare the design document and obtain internal approval from the Architect and approval from the client Architect
- Prepare migration build and test cases document
- Build the environment according to the design and validate
- Ensure readiness for migration with respect to AD Exchange/Exchange Online Security and related network aspects
- Support migration of legacy or 3rd-party cloud email solutions such as Google Workspace and Lotus Notes to M365
- Ensure migrations are completed on time or as per the schedule
- Resolve issues during post migration
- Other Attributes: Good to have knowledge or working experience on migration tools such as Quest or BitTitan
- Good to have knowledge or working experience about Lotus Notes to Gmail tenant-to-tenant migrations, Azure AD, SharePoint, Teams, OneDrive, Intune, or O365/M365 services
- Excellent written, oral, and presentation skills
- Ability to explain technical procedures in business terms so customers understand
- Ability to develop strategic customer relationships and gain trust and respect for the team
- Ability to solve complex technical problems through sound and methodical troubleshooting
- Education Required: Bachelor or Master degree
Mandatory Skills : Exchange Onpremise/Hybrid, Intune, M365 Suites of Products
