Senior Specialist - Architecture

Role Description

Skills Required

Experience in the installation, configuration, and administration of IBM Sterling File Gateway, Sterling Integrator, and IBM Sterling Connect:Direct. Unix and Windows exposure, including Sterling Secure Proxy and Sterling External Authentication Server, etc.

Excellent general knowledge of file transfer protocols, e.g., sFTP, AS2, CD, FTPS, HTTPS, and related products.

Knowledge of cryptography and key management, including SSL/TLS, SSH, PGP, PGP, etc., and data security.

Ability to manage application support operations, resiliency, and availability, including monitoring of system health and performance.

Analyse and fix vulnerabilities across products while collaborating with internal infrastructure teams and/or vendors.

L2/L3 support capabilities, participate in crisis calls for service recovery, MIRs, and SIPs. Own the resolution of problems in hand—demonstrate analytical and problem management skills to drive resolution and prevent recurrence. Manage and coordinate the resolution of production incidents along with RCA.

Good analytical and troubleshooting skills, including the ability to recreate issues. Ability to manage own workload, set priorities, and meet customer expectations. Strong organisational and time management skills. Able to identify and manage risks within the line of business.

A strong level of IT literacy, including broad knowledge of IT infrastructure, operating systems, networking, and security. Should have understanding of RDBMS, Cloud Technology, and Scripting.

Excellent communication skills, both written and verbal.

Strong sense of doing the right thing in relation to standards and governance.

Flexible to work in rotating shifts and provide out-of-hours support on a rotation basis to support the services.

Certifications: IBM or equivalent would be an added advantage.