ZS

Senior Salesforce Business Systems Analyst

Zscaler Softech
Bangalore ₹4-7 LPA Posted 19 May 2025
FULL TIME
System Analysis
Software Development Life Cycle
Sales Cloud
Cloud
Salesforce
+1 more

Job Description

you'll be responsible for:

  • Capturing requirements from users requirements may pertain to implementation of SFDC Sales Cloud, Experience Cloud
  • Defining and lead requirements for Sales/Experience Cloud, translate them into designs, and manage design activities and deliverables
  • Collaborating with teams to deliver solutions, support UAT, and drive system enhancements for deal registration, partner portals, and distribution channels
  • Creating business processes, analyze workflows, define requirements, and design data models. Document solutions with detailed business and technical information
  • Collaborating with Salesforce Business Analysts and developers to address risks, troubleshoot production issues, and resolve operational challenges

What We're Looking for (Minimum Qualifications)

  • 6+year of IT experience in complete software development life cycle process including System Analysis, Design, Testing, Implementation and Documentation
  • Minimum 5+ years of experience on Salesforce.com, Sales Cloud and Experience Cloud platform 
  • Experience in driving system implementation, agile project management and data flow 
  • Experience on implementing top of the funnel processes such as lead management, account management and partner relationship management

What Will Make You Stand Out (Preferred Qualifications)

  • Experience consulting driven solution approach and must have analytical and data driven skills
  • Available 24x7 to support the business-critical production issues when necessary
  • Experience Cloud Certification (or) Experience Cloud implementation experience

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