Senior Project Coordinator

Job Description

• Support the Head of Project Portfolio by providing administrative support and ensuring compliance with project governance best practices for effective portfolio management.
• Produce consistent reporting of all portfolio aspects, including time, cost, quality, and resource management.
• Work closely with the PMO and Portfolio team to ensure project controls comply with defined governance frameworks.
• Assist with portfolio communication policies by assembling materials for publication to stakeholders, enabling clear understanding of the AHDL portfolio.
• Contribute to project management best practices through collaboration with PMO, Portfolio, and Business Partner teams.
• Provide foundational support for projects, programs, or portfolios, including planning, scheduling, tracking, and reporting using established tools and processes.
• Follow recommended solutions to ensure accurate documentation and communication of project progress.
• Participate in project boards, assurance teams, and quality review meetings as necessary.
• Ensure project and program leads adhere to the agreed portfolio management approach and timetable, and provide accurate, timely information for governance.
• Produce governance reports and recommend changes to the portfolio as appropriate.
• Collect and use feedback from customers and stakeholders to measure the effectiveness of stakeholder management.
• Implement communication strategies, manage complaints, corrective actions, and disseminate relevant information appropriately.
• Contribute to publication support activities and support data collation.
• Analyse existing business processes and identify opportunities for improvement.
• Propose and implement process improvements that enhance efficiency, effectiveness, and quality.
• Support adoption of new technologies and tools for process automation and optimisation.
• Provide support on the use of existing methods and tools, configure and maintain them, and resolve basic issues related to tool usage.

Knowledge, Skills, and Experience Required

Specific Skills:

• Strong communication skills (oral and written).
• Good understanding of project delivery practices, reporting mechanisms, and portfolio support activities.
• Ability to support planning including critical path and dependency management.
• Strong influencing skills promoting best practices and governance adherence.
• Familiar with project quality reviews, risk, and issues management.
• Familiar with resource management tools and techniques.
• Experienced in reporting using Office tools for presenting facts, figures, and expenditure.
• Familiar with audit preparations and requirements.

Work Experience:

• 7+ years of experience in portfolio, project, or program support.
• Experience in planning, scheduling, tracking, and reporting using established tools.
• Experience in project financials/budget management and reporting.
• Understanding of software development lifecycle (SDLC).
• Experience with resource capacity management.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline (or equivalent experience).

Work Timings:

• 12:00 PM to 9:00 PM IST.

Behavioral Skills:

• Excellent communication and interpersonal skills.
• Strong relationship-building and presentation skills.
• Analytical and mathematical skills.
• Strong organizational and leadership abilities.

Technical Skills:

• Project financials/budget management and reporting.
• Resource capacity management.
• Understanding of SDLC.

Tools Knowledge:

• Mandatory: Advanced Excel (data analysis, pivot tables, lookups).
• Nice to Have: Project & Portfolio Management tools (e.g., Clarity, Open Workbench).