EM
Job Description
Job Description
In This Role, You Will Own Key Responsibilities Across Emerson’s Salesforce Platform:
Platform Ownership, Roadmap & Governance
You combine strategic Salesforce platform ownership with hands-on operational rigor (Strategic Mindset; Drives Results). You evaluate competing Business Group needs, vendor input, compliance requirements, and technical constraints—then turn them into a practical platform roadmap (Manages Complexity; Decision Quality). You articulate platform priorities in business terms, earn trust with senior stakeholders, and influence teams through credibility rather than position (Communicates Effectively; Collaborates; Interpersonal Savvy). You take governance seriously, while staying pragmatic—supporting business momentum when risks are understood and decisions are transparent (Balances Stakeholders; Ensures Accountability).
For This Role, You Will Need:
Technical Skills:
At Emerson, we focus on creating a workplace where every employee is valued, respected, and supported to grow. We cultivate a culture that promotes innovation, collaboration, and diverse perspectives—because we know the best ideas come from strong teams. Through ongoing career development and a commitment to an inclusive culture, we provide the support you need to succeed. Whether via mentorship, training, or leadership opportunities, we invest in your growth so you can make a lasting impact. We believe that diverse teams working together are essential to driving growth and delivering business outcomes.
We also recognize the importance of employee wellbeing. We provide competitive benefits, including a range of medical insurance options, an Employee Assistance Program, employee resource groups, recognition, and more. Our culture includes flexible time off options, such as paid parental leave (maternal and paternal), vacation leave, and holiday leave.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we’re driven by a spirit of collaboration that empowers our diverse, multicultural teams worldwide to deliver innovation that helps make the world healthier, safer, smarter, and more sustainable. We invite you to be part of our bold ambition.
We’ve built an engaged community of curious, dedicated people who thrive in an environment where they feel welcomed, trusted, recognized, and empowered to tackle the world’s most complex challenges—for our customers, our communities, and the planet. You’ll play a meaningful role in this work while continuing to develop your skills through our award-winning employee development programs. We are proud to be a responsible corporate citizen in every city where we operate, and we remain committed to our people, our communities, and the broader world. We take this responsibility seriously and work to create a positive impact through everything we do.
At Emerson, you’ll quickly see that our people sit at the center of what we do. So, let’s go—think differently, learn, collaborate, and grow. Find opportunity. Push boundaries. Be empowered to improve outcomes. Move faster to break through—together, let’s go.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [HIDDEN TEXT] .
About Emerson
Emerson is a global leader in automation technology and software. With deep domain expertise and a legacy of exceptional execution, Emerson helps customers in vital industries—life sciences, energy, power and renewables, chemical, and advanced factory automation—operate more sustainably while improving productivity, energy security, and reliability.
Backed by global operations and a broad portfolio of software and technology, we help companies implement digital transformation to improve operations in measurable ways, conserve valuable resources, and enhance safety.
We provide equitable opportunities, celebrate diversity, and meet challenges with confidence—together, we can make an impact across a wide range of countries and industries. Whether you’re an established professional exploring a career change, an undergraduate student considering your next step, or a recent graduate with an advanced degree, you’ll find a way to make a difference at Emerson. Join our team—let’s go!
No calls or agencies please.
In This Role, You Will Own Key Responsibilities Across Emerson’s Salesforce Platform:
Platform Ownership, Roadmap & Governance
- Lead the long-term health, strategic direction, and enterprise roadmap for Emerson’s Salesforce platform across implementation, stabilization, and continuous improvement phases
- Convert Business Group capability requirements into a prioritized Salesforce platform roadmap that aligns global standardization with locally justified flexibility
- Collaborate with the Architecture Review Board, Salesforce Center of Excellence, and workstream teams to implement platform governance, design standards, release discipline, and decision rights
- Track platform limits, org health, release impacts, adoption risks, technical debt, and configuration complexity—escalating issues early to prevent delivery or operational blockers
- Maintain a transparent intake, prioritization, and release governance process for enhancements, new Salesforce products, and enterprise-level platform changes
- Manage Salesforce licenses, entitlements, usage, renewals, and vendor commercial relationships to ensure Emerson receives full value from its Salesforce investments
- Represent Emerson in Salesforce customer councils, strategic account conversations, product roadmap discussions, and partner governance forums
- Assess new Salesforce capabilities and ecosystem tools using business value, platform fit, cost, risk, and enterprise readiness criteria
- Partner with Procurement, Legal, Finance, Security, and IT leadership on commercial agreements, compliance responsibilities, and vendor performance expectations
- Ensure Salesforce platform operations align with Emerson security policies, data governance frameworks, audit requirements, regulatory obligations, and enterprise architecture standards
- Work with Security, Data, and Architecture leaders on access models, data protection, sandbox strategy, release controls, and operational risk management
- Establish platform-level operating metrics and executive reporting covering platform health, adoption, compliance, cost, releases, support performance, and backlog visibility
- Create resilient platform operating practices that limit customization sprawl, safeguard the global template, and enable a sustainable internal ownership model
You combine strategic Salesforce platform ownership with hands-on operational rigor (Strategic Mindset; Drives Results). You evaluate competing Business Group needs, vendor input, compliance requirements, and technical constraints—then turn them into a practical platform roadmap (Manages Complexity; Decision Quality). You articulate platform priorities in business terms, earn trust with senior stakeholders, and influence teams through credibility rather than position (Communicates Effectively; Collaborates; Interpersonal Savvy). You take governance seriously, while staying pragmatic—supporting business momentum when risks are understood and decisions are transparent (Balances Stakeholders; Ensures Accountability).
For This Role, You Will Need:
Technical Skills:
- Salesforce platform administration, configuration, security, release management, sandbox strategy, and org health monitoring
- License management, entitlement tracking, vendor governance, and commercial stewardship for enterprise software platforms
- Multi-org governance, platform limits, technical debt management, release intake, and environment strategy
- Working knowledge of the Salesforce product portfolio, including Sales Cloud, Service Cloud, Data Cloud, Agentforce, Manufacturing Cloud, and partner ecosystem tools
- Security and compliance frameworks applicable to enterprise platforms, including SOX, GDPR, data residency, audit readiness, and access controls
- Executive-level communication and platform storytelling for CIO, commercial, finance, and Business Group stakeholders
- A governance approach with pragmatic flexibility and the ability to make well-balanced decisions between standardization and local fit
- Cross-functional influence without direct authority across business, IT, Architecture, Security, Data, Procurement, Legal, and vendor teams
- Strategic planning orientation with the ability to connect platform investments to enterprise outcomes and measurable business value
- Operational discipline, transparency, and confidence managing competing priorities across a complex global deployment
- Salesforce Administrator certification
- Salesforce Advanced Administrator, Platform App Builder, or Salesforce product certifications valued
- Experience managing Salesforce platforms in manufacturing, industrial, or B2B environments
- Multi-org Salesforce governance experience at global enterprise scale
- Experience with Salesforce Data Cloud, Agentforce, Manufacturing Cloud, or SPIFF
- Prior ownership of platform health scorecards, operating models, vendor scorecards, or enterprise application governance boards
- Experience establishing or maturing a Salesforce Center of Excellence
- Bachelor's degree required in Information Systems, Computer Science, Business, Engineering, or a related field; Master's degree or MBA preferred
- 8+ years of Salesforce platform management, administration, product ownership, or enterprise application leadership experience
- Proven experience governing Salesforce across a complex, global, multi-business environment
- Experience managing platform roadmaps, release governance, vendor relationships, licensing, compliance, and operational metrics
- Strong understanding of Salesforce administration, security, release management, sandbox strategy, and enterprise platform lifecycle management
- Approximately 10-20% travel (global)
At Emerson, we focus on creating a workplace where every employee is valued, respected, and supported to grow. We cultivate a culture that promotes innovation, collaboration, and diverse perspectives—because we know the best ideas come from strong teams. Through ongoing career development and a commitment to an inclusive culture, we provide the support you need to succeed. Whether via mentorship, training, or leadership opportunities, we invest in your growth so you can make a lasting impact. We believe that diverse teams working together are essential to driving growth and delivering business outcomes.
We also recognize the importance of employee wellbeing. We provide competitive benefits, including a range of medical insurance options, an Employee Assistance Program, employee resource groups, recognition, and more. Our culture includes flexible time off options, such as paid parental leave (maternal and paternal), vacation leave, and holiday leave.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we’re driven by a spirit of collaboration that empowers our diverse, multicultural teams worldwide to deliver innovation that helps make the world healthier, safer, smarter, and more sustainable. We invite you to be part of our bold ambition.
We’ve built an engaged community of curious, dedicated people who thrive in an environment where they feel welcomed, trusted, recognized, and empowered to tackle the world’s most complex challenges—for our customers, our communities, and the planet. You’ll play a meaningful role in this work while continuing to develop your skills through our award-winning employee development programs. We are proud to be a responsible corporate citizen in every city where we operate, and we remain committed to our people, our communities, and the broader world. We take this responsibility seriously and work to create a positive impact through everything we do.
At Emerson, you’ll quickly see that our people sit at the center of what we do. So, let’s go—think differently, learn, collaborate, and grow. Find opportunity. Push boundaries. Be empowered to improve outcomes. Move faster to break through—together, let’s go.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [HIDDEN TEXT] .
About Emerson
Emerson is a global leader in automation technology and software. With deep domain expertise and a legacy of exceptional execution, Emerson helps customers in vital industries—life sciences, energy, power and renewables, chemical, and advanced factory automation—operate more sustainably while improving productivity, energy security, and reliability.
Backed by global operations and a broad portfolio of software and technology, we help companies implement digital transformation to improve operations in measurable ways, conserve valuable resources, and enhance safety.
We provide equitable opportunities, celebrate diversity, and meet challenges with confidence—together, we can make an impact across a wide range of countries and industries. Whether you’re an established professional exploring a career change, an undergraduate student considering your next step, or a recent graduate with an advanced degree, you’ll find a way to make a difference at Emerson. Join our team—let’s go!
No calls or agencies please.
Sponsored