JOB SUMMARY

The 'Chapter Lead, Product Specialist - TAP, Domain Delivery, WRB Tech' role is a hands-on developer role focusing on Triple A Plus development, and is accountable for people management and capability development of their Chapter members. Responsibilities in detail are:

RESPONSIBILITIES

Strategy

Oversees the execution of functional standards and best practices and provide technical assistance to the members of their Chapter.
Responsible for the quality of the code repository where applicable.
Acts as a conduit for the wider domain strategy, for example technical standards.
Prioritises and makes available capacity for technical debt.
This role is around capability building, it is not to own applications or delivery.

Business

Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering).
Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner, Hive Tech Lead & Hive Leadership, and in alignment with the fixed capacity model.
Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.

Processes

Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team.
Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the chapter.
Chapter Lead may vary based upon the specific chapter domain its leading.

People & Talent

Accountable for people management and capability development of their Chapter members.
Reviews metrics on capabilities and performance across their area, has improvement backlog for their Chapters and drives continual improvement of their chapter.
Focuses on the development of people and capabilities as the highest priority.

Risk Management

Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans.
Ensures the chapter follows the standards with respect to risk management as applicable to their chapter domain.
Adheres to common practices to mitigate risk in their respective domain.

Governance

Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC etc.).

Skills and Experience

Qualifications

Relevant experience of minimum 8 years (implementing, customising and supporting TAP)
Experience in global diverse organisation in building overall capability and technical expertise
Bachelor's degree, or higher, in computer science, Software Engineering, Information Technology, or a related field (or equivalent experience)
Strong understanding of TAP architecture, functionality, and capabilities, with hands-on experience in solution design, configuration, customisation, and integration.