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Senior Manager - People Operations

ZETA
Bangalore12-14 LPA Posted 11 Apr 2025
FULL TIME
Operational Excellence
Process Optimization

Job Description

HR Compliance Governance:

  • Ensure compliance with labor laws, statutory regulations, and company policies.
  • Develop and implement HR policies, SOPs, and frameworks in line with industry best practices.
  • Liaise with legal and finance teams to manage risk and ensure adherence to employment laws.

  • HR Shared Services Management:
  • Lead and manage the HR Shared Services team to provide timely and accurate support for employees across functions.
  • Streamline HR processes to improve efficiency, accuracy, and service levels.
  • Implement HR systems and automation tools for better workforce management.

  • Onboarding Exit Management:
  • Oversee a seamless onboarding experience for new hires, ensuring compliance with documentation and background verification processes.
  • Manage a structured and efficient exit process, including full final settlements, clearance formalities, and exit interviews to capture insights.

  • Payroll Payroll Compliance:
  • Collaborate with finance and payroll teams to ensure accurate payroll processing.
  • Ensure compliance with tax regulations, provident fund, gratuity, and other statutory payroll requirements.
  • Work towards streamlining payroll operations through automation and process optimization.

Skills

  • Strong knowledge of labor laws, payroll regulations, and HR best practices.
  • Experience with HRIS systems, automation, and process improvements.
  • Excellent leadership, stakeholder management, and communication skills.
  • Strong analytical skills with the ability to leverage data to make informed decisions that align with business goals.
  • Ability to thrive in a fast-paced environment, managing multiple stakeholders and projects concurrently.
  • Excellent interpersonal and communication skills, with the ability to influence senior leaders and drive change.

Experience and Qualifications

  • 12+ years of experience in HR Operations, with a strong background in IT Services, ITES, or Product Companies
  • Proven expertise in managing HR compliance, shared services, and employee lifecycle processes

Role: C & B Management

Industry Type: IT Services & Consulting

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: Compensation & Benefits

Education

UG: Any Graduate

PG: Any Postgraduate

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