INIntelex Technologies Ulc
Senior Manager - Dynamics
Bangalore ₹3-7 LPA Posted 11 Jul 2025
FULL TIME
Dynamics 365
Process Optimization
field service
Legacy Systems
Job Description
- Strategic Planning – Develop and execute strategies for field service operations that align with company goals and enhance service efficiency and customer satisfaction.
- Dynamics 365 Management – Oversee implementation and optimization of Microsoft Dynamics 365 for Field Service, including replacement of legacy systems.
- Process Optimization – Identify and implement best practices to streamline operations and improve service delivery through technology.
- Customer Engagement – Build strong customer relationships, address concerns promptly, and maintain high satisfaction levels.
- Performance Metrics – Define, monitor, and act on key KPIs to drive continuous improvement.
- Team Leadership – Mentor and lead global teams with a focus on accountability and excellence.
- Budget Management – Oversee field service budget and ensure efficient resource allocation