Senior L3 Support Engineer (Java)

About Ascendion

Ascendion is an AI-Native platform-driven software engineering company that delivers outcomes by helping businesses innovate faster, smarter, and with greater impact. We collaborate with Global 2000 clients across North America, the UK, Europe, and APAC to tackle complex challenges spanning data, experience design, software product engineering, and workforce transformation. With support from expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) approach, we produce measurable results that build trust, unlock value, and accelerate growth. Discover more at ascendion.com

Ascendion | Engineering to elevate life

We foster a culture grounded in opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world's leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience
  
  

Join a community of change makers and become part of a culture of high-performing innovators with endless ideas and a passion for technology. Our culture is the foundation of our organization and what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy helps every person do their best work at Ascendion.

About The Role

We are seeking an ideal candidate with Java development expertise—proven skill in Java, diagnosing and debugging production issues, and implementing effective fixes.

Job Title: Senior L3 Support Engineer Java

Key Responsibilities

• Production support mindset: understanding of live system constraints, rollback plans, and safe deployment practices
  
  

Minimum Qualifications

• Java development skills: expert in Java, debugging production issues, and implementing fixes
• SQL mastery: complex queries, data integrity checks, and data fix implementation across related tables
• Code management and release discipline: Git/branching strategies, feature/bugfix tranches, and merging/peering into release branches
• Familiarity with deployment pipelines, CI/CD concepts, and build/test automation
• Understanding of security, privacy, and compliance impacts of code changes
• Problem-solving finesse: ability to break down complex issues into implementable tasks
• Experience with cloud platforms (Azure) and containerization (Docker) or orchestration (Kubernetes)* DevOps understanding
• Familiarity with message queues, event-driven architectures, or service-oriented patterns
• Domain-specific experience in policy administration or claims processing to accelerate resolution
• Experience with automation or scripting to streamline investigations (e.g., automated data checks, log collection)
  
  

Location: Bangalore

Want to change the world? Let us know. Share your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!