Senior IT & Cloud Support Administrator

Job description:

• We are looking for a skilled IT Administrator with hands-on experience in server management, cloud platforms, and hosting environments. 
• The ideal candidate should have a strong understanding of both technical configurations and coordination with external server teams to ensure smooth operations.

Key Responsibilities:

• Manage and monitor cloud servers, dedicated servers, and shared web hosting environments.
• Handle DNS propagation, domain configuration, and related troubleshooting.
• Coordinate with server support teams, raise tickets for technical issues, and follow up until resolution.
• Perform file and database migrations across platforms.
• Manage FTP accounts, user access, and related configurations.
• Work with AWS services and perform tasks such as instance setup, configuration, and monitoring.
• Use SSH for server access, configuration, and troubleshooting.
• Ensure system security, backups, and proper documentation of IT processes.

Key Skills & Requirements:

• Proven experience in server administration and hosting management.
• Strong knowledge of cloud servers, dedicated servers, and shared hosting platforms
• Proficiency in DNS management and troubleshooting.
• Experience in file migration, database migration, and FTP configuration.
• AWS knowledge, including EC2, S3, and related services.
• Proficiency in using SSH for server management.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and coordinate with external technical teams.