Senior Infrastructure Engineer

Team Responsibilities

• The team are responsible for the administration and management of all development, UAT, pre-production, production and DR environments as well as internal corporate IT systems.
• Availability – applications that are available when the users need them.
• Performance – applications that scale with user demand.
• Security – applications that are protected from unauthorised access and data loss.
• Reliability – applications that are fault tolerant with no single points of failure.
• Value for money – shared core infrastructure improves application delivery and reduces costs per application.
• Projects – new system delivery is high quality, on time and within budget
• Specific Role Responsibilities
• Availability: Ensure that uptime SLA's are met every month for systems that you are responsible for by managing and resolving issues logs; performing scheduled maintenance to minimise disruption; managing third party support contracts where required to provide support levels.
• Performance: Ensure that performance SLA's are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.
• Information Security: Ensure that the FNZ network and systems are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required by ISO27001; implementing security projects; completing risk assessments and build guides for new and existing systems.
• Business Continuity: Ensure that FNZ-held data is secure and backed up by: ensuring that regular backups and made and are tested; participating in yearly BCP & DR tests; ensuring that any new build is in line with company requirements and departmental policy for resilience and availability; documenting resilience and backup plans for all new builds.
• Training: Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.
• Project Work: Implement new projects to meet project timelines and deadlines Budget: Recommend changes to the IT manager that could reduce costs in your areas of responsibility

Experience required

• Degree qualified or equivalent industry certifications and experience.
• AIX operating system administration skills.
• Knowledge of automation scripting.
• Keen interest in and knowledge of latest server and storage technologies
• Successfully implemented Infrastructure projects.
• Good team player with the ability to work independently and able to take initiative, drive change and new technologies and methodologies.
• Excellent communication skills, confident in dealing with internal and external clients.
• Passionate about providing an excellent service experience for our clients.
• Superior problem-solving capabilities.
• Able to work in a rapidly changing environment.
• Excellent time-management skills – ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent team communication skills, confident in dealing with internal and external clients.