Job description

Helping teams with necessary data updates neeed as per customer requests.
Working on Automation of Data Base related Tasks through different tools or Scheduled Jobs.
Follow all defined processes in the team when working on issues.
Influence the direction of the product by providing feedback about challenges customers have with using our product.
Work with support to help them solve customer issues they have with using Zenoti.
Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams.
Identify cases that require escalation (either technically or strategically).

What skills do I need

A bachelor s or a 4-year degree in computer science, MIS, engineering or equivalent.
A willingness to solve problems for our customers.
3-5 Years of experience on MS SQL Server with understanding of Data I/O, CRUD Operations.
Experience of data analysis, gap analysis, data mappings.
Experience of converting complex logics to queries, stored procedures.
Can document the processes that are implemented.
Excellent communication skills.
Strong logical, analytical, and problem-solving skills.
Can work in a fast paced, ever-changing environment with a growth mindset.
A technology-centric background.
Previous advanced support experience with data-driven, web-based applications.

Benefits

Best in industry salary.
Comprehensive medical coverage for yourself and your immediate family.
An environment where wellbeing is high on priority - access to regular yoga, meditation, breathwork, nutrition counselling, stress management, inclusion of family for most benefit awareness building sessions.
Unlimited vacation.
Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives.

Senior Data Base Engineer