Senior Coordinator

• Receive audit requests and manage the complete audit booking process
• Handle booking emails and acknowledge audit requests
• Receive, verify, and organize audit-related documents
• Confirm all necessary information required for audit execution
• Create audit events in EOL Online (Eurofins internal platform)
• Update scheme platforms such as ICS database and BSCI platform
• Communicate with customers regarding booking clarifications or document requirements
• Coordinate with accounting to request invoices for audits paid locally
• Allocate auditors to audits based on scheme rules and Eurofins internal procedures
• Ensure all audit bookings are processed accurately and within specified timelines
• Escalate issues to the reporting manager if problems arise during booking or coordination
• Send detailed weekly booking status reports to customers as requested
• Prepare quotations for special audit cases based on pre-approved price structures

Qualifications:

• Bachelor's degree in Business Administration, Operations, or a relevant field
• 1–3 years of experience in operations, coordination, audit support, or related roles
• Familiarity with audit processes, platforms like ICS/BSCI, or certification schemes is preferred
• Proficiency in MS Office and ERP/CRM tools; experience with EOL Online is an advantage
• Strong communication and coordination skills