Senior Analyst – Order Management (B2)

Role Responsibilities:

1. Book customer orders after thorough cross-checking.
2. Adhere to SOPs and process updates.
3. Respond to customer queries via email and calls in a timely manner.
4. Provide excellent customer service and support to global regions.

Job Requirements:

1. 1-2 years of experience in a professional organization.
2. Proficiency in MS Office applications (Excel, Word).
3. Strong analytical skills and attention to detail.
4. Ability to multitask and work independently or within a team.