Senior Analyst - Data & Products

Summary

• Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low
• medium complexity analytical reports.
• Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
• Support GBS
• GCO business in building practice by involving in various initiatives like knowledge sharing, on
• boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories
• To be an integral part of a comprehensive design team responsible for designing promotional marketing materials

• Major accountabilities:Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .
• Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
• On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
• Participate in various knowledge sharing sessions that
• Key performance indicators:Good customer satisfaction scores
• Ability to manage multiple stakeholders / projects
• Delivery on time

Minimum Requirements:

• Work Experience:Operations Management and Execution.
• Project Management.
• Working experience within the pharmaceutical industry.