Senior Analyst

Role Summary:

• The Underwriter Assistant supports Branch Underwriters by maintaining customer relationships through timely and accurate service
• Acts as a liaison among Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers via phone and email
• Must have solid understanding of insurance lifecycle and experience across at least 3 insurance processes

Primary Responsibilities:

• Coordinate and collect information from stakeholders required for underwriting and policy binding
• Bind policies in Carrier and Agency Management Systems, invoice, and deliver to clients
• Follow up on bind requests, missing information, and implementation of inspection recommendations
• Ensure all documentation is in place for policy servicing teams
• Communicate with stakeholders via email and inbound/outbound calls
• Update and maintain compliance with Surplus Lines (SL) affidavit requirements
• Triage endorsements and cancellations
• Handle miscellaneous activities that do not require underwriting decision-making

Requirements:

• Graduate with 3+ years of experience in the insurance domain (Property & Casualty)
• Experience in Surplus Lines, MGA, or with Insurance Brokers preferred
• Excellent verbal and written communication skills
• Flexible, proactive, and customer-focused
• Strong problem-solving, analytical skills, and ability to handle escalations
• Skilled in multitasking and prioritization
• Must be open to night shifts (India time)