Senior Administrator Salesforce Platform

Job Description

Your Key Responsibilities Will Include:

Platform Administration and Governance

• Manage user access, permission sets, role hierarchies, sharing configurations, queues, public groups, and security protocols
• Configure objects, fields, record types, page layouts, Lightning applications, validation rules, Flow automation, approvals, case management, and business workflows
• Propose scalable, configuration-first solutions that adhere to Salesforce best practices and Northstar architectural guidelines
• Maintain configuration inventories, process documentation, platform documentation, and administration standards
  
  

Security, Operations, and Release Management

• Implement least-privilege, role-based security models while supporting segregation-of-duty requirements
• Collaborate with Cybersecurity, Privacy, Compliance, and Audit teams for governance reviews, access certifications, and regulatory compliance
• Oversee release coordination, deployments, environment refreshes, seasonal release assessments, and production readiness activities
• Evaluate platform health, performance, adoption, controls, and system stability while managing operational risks
  
  

User Support, Data Quality, and Innovation

• Act as a Salesforce subject matter expert and a trusted advisor to stakeholders across various Business Groups and World Areas
• Create user guides, knowledge articles, training materials, onboarding activities, office hours, and enablement workshops
• Collaborate with Data Governance and Master Data Management teams to enhance data quality for customers, accounts, contacts, partners, and opportunities
• Develop reports, dashboards, scorecards, and metrics focused on adoption, utilization, data quality, and overall business performance
• Assist with Data Cloud and Agentforce administration, identity resolution, governance controls, responsible AI practices, and operational monitoring
  
  

Who You Are:

You are an initiative-driven, customer-centric Salesforce professional who blends practical expertise with business insight and operational rigor. Recognized as a reliable partner, you excel as a collaborative problem solver and advocate for secure, scalable platform practices that enhance adoption and improve business results.

Requirements for This Role Include:

• Proven experience in Salesforce platform administration, configuration, security, sharing, data management, reporting, and environment management
• Proficiency in Flow Builder, declarative automation, validation rules, approval processes, and deployment coordination
• Understanding of Salesforce governance, release management, operational support, and enterprise integration concepts
• Basic knowledge of Data Cloud, Agentforce, identity management, and data quality controls
• A minimum of 5 years of Salesforce administration experience supporting a complex global enterprise and large user community
• Experience with enterprise CRM transformation initiatives and managed service or implementation partners
• Strong communication, stakeholder management, and cross-functional collaboration abilities
• Capacity to support a globally distributed user base while balancing responsiveness and governance
  
  

Preferred Qualifications That Distinguish You:

• Degree in Information Systems, Computer Science, Business, Engineering, or a related field
• Experience with a Salesforce Center of Excellence operating model
• Familiarity with Data Cloud, Agentforce, Manufacturing Cloud, and Experience Cloud
• Background in industrial manufacturing, B2B, MDM, CDM, data stewardship, or enterprise data governance
• Preferred certifications include Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, AI Associate, Agentforce Specialist, and Data Cloud Consultant
  
  

Our Commitment to Culture & Your Growth:

At Emerson, we cultivate a workplace where every individual is appreciated, respected, and empowered to evolve. We nurture an atmosphere that promotes innovation, collaboration, and diverse perspectives, recognizing that exceptional ideas stem from great teams. Our dedication to continuous career development and fostering an inclusive culture ensures you receive support to excel. Whether through mentorship, training, or leadership opportunities, we invest in your success to create a lasting impact. We believe that diverse teams working together are essential to driving growth and achieving business results.

We understand the significance of employee wellbeing. We offer competitive benefits, various medical insurance options, an Employee Assistance Program, employee resource groups, recognition initiatives, and more. Our culture includes flexible time-off policies, encompassing paid parental leave (for both mothers and fathers), vacation, and holiday leave.

About Us

WHY EMERSON

Our Commitment to Our Workforce

At Emerson, we are driven by a collaborative spirit that enables our diverse, multicultural teams worldwide to foster innovation that leads to a healthier, safer, smarter, and more sustainable world. We invite you to join us in our ambitious mission.

We have established a community of curious, dedicated individuals who thrive on being welcomed, trusted, celebrated, and empowered to tackle the world's most complex challenges — for our customers, communities, and the planet. You will play a vital role in this mission while further developing your skills through our award-winning employee development initiatives. We take our responsibility as a corporate citizen seriously in every city where we operate and are committed to our people, our communities, and the global landscape. We strive to make a positive impact through every endeavor.

At Emerson, you will witness that our people are at the heart of all we do. So, let’s embark on this journey together. Let’s think innovatively. Learn, collaborate, and grow. Seek opportunities. Challenge boundaries. Be empowered to create positive change. Accelerate to breakthrough. Let’s go, together.

Accessibility Assistance or Accommodation

If you require assistance due to a disability and are experiencing difficulty accessing or using this website to apply for a position, please reach out to: [HIDDEN TEXT].

About Emerson

Emerson is a global frontrunner in automation technology and software. With extensive domain expertise and a legacy of impeccable execution, Emerson supports customers in critical sectors such as life sciences, energy, power and renewables, chemicals, and advanced factory automation to operate more sustainably while enhancing productivity, energy security, and reliability.

With a global footprint and a comprehensive range of software and technology, we assist companies in achieving digital transformation for tangible operational improvements, resource conservation, and enhanced safety.

We offer equitable opportunities, honor diversity, and face challenges with the confidence that, collectively, we can make an impact across various countries and industries. Whether you are an established professional seeking a career shift, an undergraduate exploring prospects, or a recent graduate with an advanced degree, you will find your opportunity to make a difference with Emerson. Join our team – let’s move forward!

No calls or agencies, please.