SAP SF Joule

Job Summary

Function as a Functional Architect within a global hybrid work model, designing integrated analytics and AI solutions across SAP BW PCE, SAP Datasphere, and SAP Business AI to strengthen decision making for travel intermediaries and hotel operations. Leverage expertise in generative AI, machine learning, Python, and cloud-based data platforms to transform complex travel and hospitality data into actionable insights that improve guest experiences and operational efficiency, while aligning with enterprise standards.

Responsibilities

• Design functional architectures that integrate SAP BW PCE with SAP Datasphere DataFlow and Data Modelling to deliver scalable analytics solutions for travel intermediaries and hotel operations, supporting reliable reporting and forecasting needs
• Convert travel intermediary and hotel business processes into functional requirements that use SAP Datasphere Repln Flow and SAP BDC BW Data Product Gen to optimize revenue management, inventory visibility, and partner performance
• Build end-to-end functional designs for SAP Business AI and SAP Joule AI use cases that enhance customer personalization, streamline booking journeys, and improve service response quality in day-shift hybrid delivery environments
• Partner with data engineers and data scientists to define resilient data models on SAP BDC DataBricks and SAP BDC Product, ensuring complex booking, occupancy, and rate data are harmonized for advanced analytics and regulatory-compliant insights
• Lead implementation of natural language processing and prompt engineering patterns across Microsoft Copilot Studio and generative AI solutions, enabling users in commercial, finance, and operations teams to query travel and hotel data using intuitive language
• Define and validate functional scenarios for machine learning models developed with TensorFlow and Python, ensuring recommendations, pricing optimizations, and demand predictions are grounded in domain-specific travel and hospitality drivers
• Review interface designs and functional mappings between legacy travel systems, hotel property systems, and SAP BW PCE to maintain data quality, timeliness, and traceability across reservations, payments, and loyalty processes
• Set functional standards for prompt design governance and responsible use of generative AI by documenting reusable prompt templates, evaluation criteria, and approval workflows aligned with company ethics and data privacy expectations
• Collaborate with product owners, scrum teams, and business stakeholders to prioritize backlogs, conduct functional walkthroughs, and support user acceptance testing, ensuring delivered SAP analytics and AI capabilities meet measurable business value targets
• Create detailed functional specifications for SAP Datasphere DataFlow transformations and semantic models that enable self-service reporting for revenue managers, channel managers, and hotel operations leaders without exposing technical complexity
• Manage issue analysis and root cause identification during production support so that defects connected to AI predictions, data flows, or reporting logic are quickly triaged, communicated, and resolved with minimal disruption to business users
• Produce documentation including functional usage guidelines, playbooks, and knowledge transfer materials that help global teams apply AI-enabled insights from SAP BW PCE, SAP Datasphere, and Microsoft Copilot Studio to make timely decisions and improve guest satisfaction
• Coordinate with security and compliance teams to ensure functional designs for AI and analytics meet data residency, consent, and anonymization requirements for traveler and guest information across relevant markets
• Drive continuous improvement by assessing the performance of existing AI-driven journeys and analytics solutions, and recommending functional enhancements that improve accuracy, response speed, and usability in the travel and hotel context

Qualifications

• Combine ten to twelve years of functional experience with analytics and AI platforms including SAP BW PCE, SAP Datasphere, SAP Business AI, and SAP BDC Data Product to architect business-centric solutions for travel intermediaries and hotels
• Demonstrate strong proficiency in Python, TensorFlow, machine learning, and generative AI concepts, working closely with technical teams while maintaining a primary focus on functional outcomes, business metrics, and user adoption
• Apply hands-on experience with Microsoft Copilot Studio, NLP, and prompt engineering to design conversational workflows that allow commercial and operations users to interact with travel and hotel data through guided dialogs and intelligent suggestions
• Bring deep domain knowledge in travel intermediaries and hotel operations, including booking flows, distribution channels, partner contracts, and property performance metrics, to ensure functional designs reflect real-world business scenarios
• Show practical expertise in SAP Datasphere Repln Flow, DataFlow, and Data Modelling by defining business-oriented data products that support revenue management, financial planning, occupancy optimization, and operational reporting
• Use experience with SAP BDC DataBricks, SAP BDC Product, and SAP BDC BW Data Product Gen to define cross-platform functional data strategies that support both advanced analytics experimentation and standardized enterprise reporting
• Communicate effectively in hybrid global teams by producing structured functional documents, running requirement workshops during day shifts, and facilitating alignment between business sponsors, technical experts, and change management stakeholders