IN
Job Description
Key Responsibilities:
- Experience a typical day as an Infoscion
- Acting as a trusted consultant for utility clients, you will spearhead digital transformation projects by utilizing SAP S/4HANA Utilities and other related SAP solutions to tackle business challenges and produce innovative, scalable, and value-driven results
- Engage with business stakeholders, product owners, enterprise architects, and IT teams to comprehend business needs, outline transformation roadmaps, and craft comprehensive SAP Utilities solutions that adhere to industry best practices
- Conduct requirements gathering workshops, fit-gap assessments, process discovery sessions, and solution design discussions across utility business processes to ensure alignment with customer goals and enterprise architecture standards
- Oversee functional solution design, configuration management, testing strategies, deployment planning, and hypercare activities while ensuring that projects are delivered successfully within the established timelines and quality benchmarks
- Collaborate effectively with cross-functional teams across SAP S/4HANA, SAP BTP, SAP Integration Suite, SAP CX, SAP Service Cloud, SAP Analytics Cloud, SAP Datasphere, and other enterprise platforms to provide integrated business solutions
- Guide the process during system integration testing, user acceptance testing, cutover planning, go-live support, and post-production stabilization activities
- Lead client presentations, solution demonstrations, proof of concept initiatives, architectural discussions, and business value workshops to facilitate strategic decision-making and drive solution adoption
- Participate in business development efforts including RFPs, RFIs, solution proposals, effort estimations, transformation assessments, and roadmap planning initiatives
- Mentor junior consultants and project team members by advocating best practices, knowledge sharing, capability development, and excellence in delivery across engagements
- Proactively identify risks, dependencies, process improvement opportunities, and optimization initiatives to enhance project results and client satisfaction
- If you believe you are the right fit to assist our clients in navigating their digital transformation journey, this is the ideal environment for you
Technical Requirements:
- A minimum of 5 years of experience in SAP IS Utilities FI CA, including implementations, rollouts, transformations, enhancements, and support engagements
- Extensive experience in Business Partner Contract Account Management, Main Sub Transactions, Posting Areas, Account Determination, and FI CA integration with SAP S/4HANA Finance and Universal Journal
- Practical expertise in Incoming and Outgoing Payments, Payment Lots, SEPA Direct Debit Processing, Refunds, Returns, Cash Desk and Payment Exception Handling, Open Item Management, Clearing Account Maintenance, and Payment Distribution
- Strong understanding of Dunning, Collections Management, Security Deposits, Write-offs, Debt Recovery, Collection Agency Integration, Installment Plans, Promise to Pay, and Payment Arrangements
- Experience handling high-volume processing, including Mass Activities, FPMA, Payment Dunning Runs, Interest Calculation, Batch Processing, and Performance Optimization
Additional Responsibilities:
- Experience in business processes across Electricity, Gas, Water, and Multi-Utility sectors
- Demonstrated experience in end-to-end project delivery, which includes Requirements Gathering, Solution Design, Configuration, Testing, Data Migration, Cutover, Go Live, and Hypercare
- Familiarity with Functional Specifications, RICEFW Objects, SIT, UAT, Defect Management, and Production Support
- Exceptional stakeholder management, consulting, and client communication skills
- Knowledge of utility regulatory processes such as Customer Switching, Credit Collections, Debt Management, and Revenue Protection
- Experience with RISE with SAP, SAP BTP, SAP Integration Suite, SAP Datasphere, SAP Analytics Cloud, SAC, and AI-enabled SAP business processes
- Experience working in Agile, Scrum, and global delivery environments
- Location of posting: Infosys Ltd
- We are dedicated to providing you with an exceptional experience throughout your journey with us
- Currently, we have openings in various locations
- across India including Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, and Jaipur
- While we align with business needs, we will strive to accommodate your preferred location whenever possible