MI

Salesforce tech lead + Business analyst

Micro Academy India Private Limited
Bangalore12-30 LPA Posted 16 Jul 2026
FULL TIME
Sales Cloud
Service Cloud
Tpm
TPO

Job Description

Salesforce Technical Leadership:

- Lead end-to-end Salesforce implementations, including requirements gathering, solution design, development, and deployment.

- Architect scalable and maintainable Salesforce solutions using Apex, Lightning Components, Flow, and Salesforce APIs.

- Guide development team members, conduct code reviews, and enforce best practices.

- Integrate Salesforce with external systems (ERP, TPO tools, TPM platforms, etc.).

- Manage DevOps processes using tools like Git, CI/CD, and Salesforce DX.

Business Analysis & TPM/TPO Expertise:

- Collaborate with business stakeholders, sales, finance, and marketing teams to gather and analyze TPM/TPO requirements.

- Translate business needs into detailed functional and technical specifications.

- Design workflows, promotion planning logic, accrual management, and ROI tracking within Salesforce or integrated TPM platforms.

- Support data mapping, migration, and validation between legacy TPM/TPO systems and Salesforce.

- Lead UAT sessions and ensure solution aligns with business goals and KPIs.

Cross-functional Collaboration:

- Serve as a liaison between business stakeholders and the technical team.

- Partner with product owners, trade analysts, and solution architects to prioritize and refine the backlog.

- Prepare and deliver presentations/demos to executive stakeholders.

Required Skills & Qualifications:

- Bachelors degree in Computer Science, Information Systems, Business, or related field.

- 8+ years of experience in Salesforce development and solution architecture.

- 3+ years of hands-on experience as a Business Analyst or Product Owner on TPM/TPO initiatives.

- Deep understanding of TPM lifecycle: promotion planning, funding, claims management, and post-event analysis.

- Familiarity with TPO solutions like Oracle Demantra, SAP TPO, or Anaplan Trade.

- Strong experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud.

- Proficient in Apex, Visualforce, Lightning Web Components (LWC), and Flows.

- Solid grasp of Agile/Scrum methodologies and tools like JIRA or Azure DevOps.

- Salesforce certifications (e.g., Platform Developer I/II, Salesforce Certified Business Analyst, Application Architect) are a plus.

Preferred Qualifications:

- Experience with Salesforce CPQ, Revenue Cloud, or Consumer Goods Cloud.

- Knowledge of CPG or Retail domain processes.

- Experience working with offshore teams.

- Familiarity with ETL/data tools (Informatica, MuleSoft, Boomi).

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