Salesforce-CRM Expert
Job Description
• Manage and maintain customer relationships using Salesforce CRM platform
• Handle key enterprise accounts and ensure smooth coordination between clients and internal teams
• Support sales strategy development and execution for business growth
• Track customer interactions, sales pipeline, and reporting using CRM tools
• Collaborate with cross-functional teams for delivery and client servicing
• Ensure accurate data management and reporting within Salesforce systems
• Assist in identifying new business opportunities and upselling/cross-selling services
• Provide insights and analytics to improve customer engagement and decision-making
• Maintain strong communication with stakeholders and leadership teams
• Ensure compliance with organizational sales policies and processes
