Salesforce Business Analyst

Job Summary

We are looking for a dynamic Product Manager with 5+ years of experience to lead CRM initiatives, particularly on the Salesforce platform. The ideal candidate should possess a strong product mindset, excellent Agile management skills, and proven ability to manage cross-functional teams and stakeholders in both onshore and offshore environments.

Key Responsibilities

• product management – lead CRM product initiatives aligned with business goals
• agile management – manage EPICs and user stories using Agile methodologies
• stakeholder collaboration – define product vision and roadmap with business stakeholders
• technical expertise – guide optimal use of Salesforce platform and CRM best practices
• team leadership – manage onshore/offshore squads and ensure smooth team collaboration
• resource management – identify and allocate resources to fill delivery gaps
• supplier management – manage supplier records and ensure compliance
• travel – willingness to travel as per project or team needs