Sales Team Lead

• Team Management (Service FSEs) min 15-20
• SLA Management - Ticket closure of both proactive and reactive merchant issues (device related)
• Material Management from Hub to FSE (Forward and Reverse Logistics)
• Upselling skill
• Analytical and data management
• Trainer mindset

Criteria:

• Strong service background
• Industry - DTH/Broadband/Consumer Electronics, etc.
• Local market knowledge
• Strong understanding of stock handling/inventory management