Sales Manager - CASA - Bank

Role & responsibilities

Business Acquisition

• Acquires new customer for liability accounts and third party products by effectively managing the sales unit
• Strives for cross-selling all products alongside the core product
• Develops and continuously upgrades new innovative sales channels & techniques to maximize productivity
• Strategies with CBL on prospecting and efficient & effective approach to client segments
• Derives insights to competitor sales activities and effectively counter the efforts

Team Management

• Manages and motivates the sales team through support with lead generation and sales closure
• Provides regular training on products and selling skills to the sales unit
• Partners with respective HCM RM to Recruit staff for sales unit as and when required
• Evaluates training programs available and recommend the appropriate programs for differential training needs

Quality Focus

• Implements the sales monitoring mechanism to measure the productivity of the team
• Monitors the quality of sourcing of products to evaluate developmental needs of the sales team
• Drives the sales system towards quality standards where risks are well controlled
• Sets business standards for acquisition and effective cross sell

People Management

• Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
• Ensuring Training & Development
• Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.

Risk and Internal Control Responsibilities

• Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
• Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.