Retail Sales Officer (Offroll)

Open to those with no prior experience !

Business: Taneira Saree at SS

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve issues promptly.
• Provide product information, demos, and quotes to customers based on their requirements.
• Upsell/cross-sell relevant products or services to existing customers.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with internal teams (e.g., sales, marketing) for effective communication.

Desired Candidate Profile

• Strong understanding of IT industry trends and technologies.
• Excellent communication skills for effective customer interaction.
• Ability to work independently with minimal supervision.