Relationship Manager- Working Capital

Role & Responsibilities:

Client Acquisition

• Acquire New-to-Bank MSME clients through a consultative CRM and Knowledge Banking approach
• Engage regularly with Branch Banking teams and MSME associations to source potential leads
• Conduct a minimum of two client meetings daily to build a healthy prospect pipeline

Asset and Liability Book Building

• Build a quality asset portfolio by offering working capital facilities and term loans to MSME clients
• Grow the liability base by sourcing Current Accounts, Savings Accounts, and Fixed Deposits
• Promote Trade and Transaction Banking products such as Cash Management Services, Trade Finance, and Treasury solutions

Cross-Selling & Wallet Share Expansion

• Enhance client profitability and retention by cross-selling POS machines, salary accounts, insurance, and wealth management products
• Identify opportunities to increase share of wallet and strengthen client relationships

Internal Collaboration

• Coordinate with Risk, Operations, and Service teams to ensure faster turnaround times (TAT) for loan processing
• Ensure seamless client onboarding and servicing through effective teamwork

Target Achievement

• Achieve business targets across topline (revenue generation) and bottom-line (profitability) by consistently driving productivity
• Monitor performance and take necessary actions to meet or exceed assigned goals