Relationship Manager - TASC

• To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Retail Banking customers within acceptable risk parameters
• Contribute toward achieving team's overall target and delivering optimal portfolio return
• Collaborate and build effective partnerships with other RMs, team leaders, segment heads, CDD teams, risk, compliance, support functions, and product teams

Strategy

• To achieve agreed individual targets and contribute to team success
• Build partnerships with internal teams for seamless client service

Business

• Effectively generate new business, identify prospects and convert in line with the Bank's appetite
• Strategically formulate account plans and structure appropriate credit facilities
• Build and maintain a portfolio of active and growing customers

Processes

• Drive improvement in operational efficiency and process consistency
• Ensure compliance with internal and external risk frameworks
• Conduct regular and timely CDD reviews, ensure error-free profiles
• Resolve client issues per established procedures

People & Talent

• Embed Group values and ensure ethical, compliant culture

Risk Management

• Operate within the Group's risk appetite and manage risks appropriately
• Ensure compliance with AML, CDD, ESRM, and other regulatory standards
• Proactively report and act on risk-related issues

Governance

• Adhere to policies related to AML, sanctions, client suitability, documentation, confidentiality, cross-border, and ABC
• Respond to audit findings and ensure corrective actions

Skills and Experience

• Communication
• Sales & Networking

Qualifications

• University Graduate
• Minimum 4 years of relevant experience in business/commercial/corporate client servicing
• Strong creditworthiness assessment and financial analysis skills
• Solid knowledge of trade, cash, lending, FX, and local industries
• Understanding of operational procedures and retail banking regulations
• Familiar with financial markets and investment products
• Excellent communication and presentation skills