Relationship Manager

• Welcoming the customer on-board and create a Member Profile
• Understanding the member choice, expectations and identifying the uniqueness of the Member
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories
• Maintaining good rapport with the member; providing the right Elite experience and delivering quality service
• Managing a set customer portfolio with robust follow up

Skill and Competencies required:

• Excellent command over English language, fluency in the regional language (Telugu / Tamil) proactive ness, listening skills, service orientation
• Ability to read/interact to understand the customer requirements
• High Emotional quotient, Persuasion Skills
• Punctuality & Presentation skills

Behavioral:

• Values Integrity / Honesty / Respect
• Communication Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress
• Willingness to learn