Regional Operations Manager, Trust and Safety, Compute

Responsibilities

• Lead the resolutions of various policy related issues for T&S Play and Android Operations.
• Lead trust and safety (T&S) and Google Play-wide policy launches and trust and safety initiatives in the region to ensure a safe app experience.
• Manage sensitive escalations, and drive process improvement to mitigate the future risks, working with stakeholders across Play Partnerships, Policy, Operations, Engineering, Product, Government Affairs and Legal teams.
• Drive cross-functional projects collaborating with teams across various regions to land foundational improvement to our policies and enforcement processes. 
• Represent the region to solicit stakeholder feedback for Google Play policies and operations, identify emerging risks and build long-term prevention strategies and drive scalable policy education for developers in the region and consistently improve the brand and reputation of Google Play. 

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
• Experience working with SQL, Colaboratory, Python.

Preferred qualifications:

• 5 years of experience in Technology, Product Policy, Trust and Safety or related fields.
• Experience in crafting narratives to influence internal and external stakeholders, as well as presenting to C-Level executives in the organization.
• Knowledge of content moderation, DevOps, policy enforcement, customer support or policy creation.
• Ability to solve operational or policy issues, working closely with various cross-functional teams.
• Excellent communication skills, with the ability to articulate complex policy concepts.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment