Receptionist

Key Responsibilities

• Welcoming & Greeting Visitors:
• Greet clients and visitors with a professional and friendly demeanor.
• Direct guests to the appropriate person or department.
• Telephone Management:
• Answer, screen, and forward incoming phone calls.
• Handle inquiries and take messages accurately.
• Front Desk Operations:
• Maintain a clean and organized reception area.
• Schedule appointments and manage calendars.
• Monitor and order front desk supplies.
• Mail & Correspondence:
• Handle incoming/outgoing mail and courier packages.
• Distribute documents to relevant departments promptly.
• Customer Service:
• Assist visitors and clients with their queries or concerns.
• Resolve minor complaints and escalate as necessary.
• Administrative Support:
• Perform data entry, filing, and basic record-keeping.
• Provide administrative assistance to other departments when needed.
• Technology & Systems:
• Use email, scheduling tools, and office applications efficiently.
• Operate basic office equipment such as printers, scanners, and phone systems.