Receiptionist

Key Responsibilities:

Front Desk Management

• Greet and assist visitors, students, and trainees professionally.
• Handle incoming calls, emails, and correspondence efficiently.
• Manage the visitor log and ensure proper identification and security procedures.

Administrative Support

• Schedule appointments, training sessions, and meetings.
• Maintain and organize files, records, and documentation.
• Assist trainers and administrative staff with day-to-day tasks.

Communication & Coordination

• Serve as the first point of contact for inquiries related to training programs.
• Coordinate with teaching staff, trainees, and management for smooth operations.
• Disseminate information regarding schedules, events, and updates.

Office & Facility Management

• Ensure the reception area and training rooms are clean, organized, and well-maintained.
• Manage office supplies, equipment, and inventory related to training programs.
• Assist in event coordination and logistical arrangements for training sessions.

Reporting & Documentation

• Maintain attendance records and participant logs for training programs.
• Prepare routine reports and updates for management.
• Assist in documentation required for audits or program evaluations.

Required Qualifications:

• High School Diploma or equivalent; Bachelor's degree preferred.
• 1–5 years of experience in reception, front office, or administrative roles.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in MS Office and office communication tools.