Project Manager Sales Manager

Key Responsibilities:

Project & Site Management

• Represent Vertiv Services at customer and contractor meetings for assigned projects.
• Coordinate installation, start-up, commissioning, inspection, and site testing activities.
• Review scope of work, customer procedures, and train personnel accordingly.
• Define and manage manpower requirements for the project.
• Complete all project documentation including technical submittals, as-built drawings, and test procedures.
• Monitor project progress, escalate conflicts, and ensure timely completion.

Technical Leadership

• Provide on-the-job training and technical direction to associates on site.
• Conduct field customer training as required.
• Communicate with Technical Support regarding equipment issues.
• Maintain up-to-date knowledge of Method Statements, Safety Bulletins, Field Change Notices, and Service Tips.

Safety & Compliance

• Operate safely in accordance with company guidelines and wear appropriate PPE.
• Identify unsafe conditions and take corrective actions, including halting work if necessary.
• Report all work-related accidents or injuries within 24 hours.

Customer & Stakeholder Management

• Provide clear and timely communication with internal and external stakeholders.
• Coordinate pre-site meetings, support contractors during installation, and provide technical assistance.
• Maintain customer satisfaction and manage expectations during high-pressure situations.

5. Administration & Reporting

• Prepare commissioning reports, project close-out documentation, and customer training records.
• Provide time and material quotes for additional services or labor requirements.
• Maintain accurate reporting of time cards, expense reports, and ticket closures.

6. Performance & Professionalism

• Ensure attention to detail, efficiency, and adherence to schedules.
• Make informed technical and commercial decisions under pressure.
• Lead by example, fostering professionalism and high standards among field associates.
• Demonstrate strong communication and diplomacy with all organizational levels.