Product Owner

Job Description:

• ParentPay Group is Europes leading software product company and the UKs largest education technology business
• We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries, Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement.
• Simplify meal management and through our flagship product SIMS collect and manage a database of student information and core school operations
• ParentPay Groups new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.
• Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies

Key Responsibilities:

• Maximize the value addition to the products as cited by the Product Manager and other Product Owners
• Use a variety of approaches and techniques (e.g. user journey mapping, process mapping, use cases, user story mapping) to understand and communicate requirements
• Translate technical requirements and technical solutions into detailed user stories underpinned by a sound understanding of the business objectives
• Own and evolve the team backlog, ensuring it is detailed, prioritized, well understood, up to date, properly estimated, relevant to delivery time scales
• Collaborate with your team to write and manage user stories through to production
• Communicate proficiently with the development team to explain the product features that are to be implemented
• Collaborate within a cross-functional team, listening, facilitating and contributing to drive a common purpose, make decisions and achieve goals as an empowered, autonomous team
• Map and comprehend risks in delivering against goals alongside the Delivery Manager, reducing and resolving them where possible
• Develop an understanding of the relevant customer and market needs for your product, and consistently reflect these within the team
• Ensure that the product is compliant with all relevant regulations and standards, and managing any legal or ethical considerations relating to the product
• Continuously promote best product practices to foster new ways of working and ensure we deliver successful products
• Gather and share insights about performance of the product (user behavior)
• Define what success looks like for your product, how we measure success and report on progress towards success
• Manage the full product lifecycle from requirements through to delivery, optimization and maintenance
• Build relationships with internal and external stakeholders, understanding their needs and effectively managing their expectations
• Work across the organization to build service readiness plans for new products customer education, internal education, product specifications

Skills, Knowledge & Expertise:

• The ability to develop an expert understanding of the customer and market needs and champion these in the delivery of your products
• Have experience of opportunity, problem and solution discovery
• An eye for good technical design with demonstrable examples of contribution to products in the market
• Experience developing technically valuable products which meet internal user needs (other POs)
• Adept at planning and prioritizing product backlogs and contributing to the product roadmap
• Competent at analyzing system performance data to ensure NFRS are met
• Strong presentation, organizational and time management skills and the ability to work effectively within cross-functional teams in a complex, matrix environment
• Experience with messaging solutions desirable (SMS and Email)