Product Owner
Job Description
Key Responsibilities
Strategy
• Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities.
• Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities
• Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls
Business
• Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams
• Ensure delivery to business meeting time, cost and high quality constraints
• Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems
• Thrive an ecosystem of innovation and enabling business through technology
Processes
Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets that
a) develop/enhance core product capabilities
b) ensure compliance to Regulatory mandates
c) support operational improvements, process efficiencies and zero touch agenda
d) build payments platform to align with latest technology & architecture trends, improved stability and scale
Interface with business & technology leaders of other SCB systems for collaborative delivery.
People & Talent
• Employee, engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments
• Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners.
• Bridge skill / capability gaps through learning and development
• Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team
• Ensure the optimal blend and balance of in-house and vendor resources
Risk Management
• Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees
• Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group's ability to remain within acceptable risk levels
• Ensure business continuity and disaster recovery planning for the entire technology portfolio
Governance
Promote an environment where compliance with internal control functions and the external regulatory framework
Key stakeholders
• Solution Architect – SCPAY
• SCPAY – Programme Managers
• Group Payments Product Development Heads
Group Cash Operations
Skills and Experience
Java / Spring Boot
Kafka Streams, REST, JSON
Design Principle
Hazelcast & ELK
Oracle & Postgres
Qualifications
- At least 10-12 years of experience in a financial institution, preferably in Banking Clients / Payment Products & Project Management, with a good understanding of payment capabilities, digital products, and financials drivers. PMP/Agile certification would be preferred.
- Strong understanding of payment schemes, network associations
- Understanding of and delivery under Agile framework
- Strong financial management capabilities: budget tracking, planning, forecast and variance explanations.
- Strong understanding of Risk and Controls associated with payments and ability to identify and mitigate emerging risk with client focus
- Good interpersonal and communication skills: networking, negotiation and influencing.
- Positive attitude with the capability to work under pressure and deliver on multiple deadlines.
- Strong analytical and numerical skills
- Ability to work with geographically dispersed and highly varied stakeholders
- Very Good communication and interpersonal skills to manage senior stakeholders and top management
- Knowledge on JIRA and Confluence tools are desired