Procurement Operations Specialist

Introduction

At IBM Finance & Operations, we serve as the foundation of IBM’s transformation—driving efficiency, transparency, and smarter decision-making across the organization. Our teams deliver the insight and operational rigor that shape strategy, strengthen financial performance, and help IBM fund innovation and growth. In Finance & Operations, you combine analytical capability with teamwork and a mindset of continuous learning. You’ll collaborate with colleagues across business functions and geographies, applying data, technology, and process excellence to build solutions that enhance performance and produce clear, measurable outcomes. IBM supports continuous learning, career advancement, and a culture that welcomes diverse perspectives. Join our global team and help keep IBM moving ahead—while growing your own career in an environment built for evolution and momentum.

Your Role And Responsibilities

As a Procurement Operations Specialist, you will deliver professional support for purchase order processing and perform tactical sourcing activities. This position requires negotiating with suppliers, establishing and maintaining relationships with IBM clients and suppliers, and ensuring adherence to IBM Procurement policies.

Your Primary Responsibilities Will Include

• Purchase Order Processing: Receive purchase requests from IBM clients, negotiate with suppliers, and complete purchases in alignment with IBM Procurement policies.
• Relationship Management: Establish and maintain relationships with IBM clients and suppliers using clear written and verbal communication.
• Problem Resolution: Use problem determination skills to address issues within the purchasing process and reduce any negative effect on the client’s experience.
• Procurement Tool Utilization: Learn and apply procurement-related tools to process POs and record supplier and PO information.
• Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Exposure to Procurement Tools: Familiarity with procurement-related tools to process POs and document supplier/PO information.
• Purchase Order Processing: Exposure to receiving requests from clients, negotiating with suppliers, and completing purchases while following procurement policies.
• Problem Determination Skills: Experience applying problem determination skills to resolve issues in the purchasing process.
  
  

Preferred Technical And Professional Experience

• Market Intelligence Knowledge: Exposure to market intelligence and benchmarking for relevant commodities, including understanding market trends and supplier behavior.
• Procurement Tool Proficiency: Familiarity with procurement-related tools to process POs and document supplier/PO information, supporting efficient procurement operations.
• Category Supplier Understanding: Basic understanding of categories and category suppliers, including knowledge of supplier capabilities and industry developments.