Procurement Operations Specialist

Introduction

At IBM Finance & Operations, we serve as the essential foundation for IBM's transformation, enhancing efficiency, transparency, and informed decision-making throughout the organization. Our teams deliver insights and discipline that shape strategy, uphold financial integrity, and empower IBM to pursue innovation and growth. A career in Finance & Operations means merging analytical abilities with collaboration and curiosity. You will collaborate with peers across various functions and regions, leveraging data, technology, and process excellence to develop solutions that boost performance and yield measurable results. IBM promotes ongoing learning, professional advancement, and a culture that appreciates diverse viewpoints. Join us to be part of a global team that propels IBM forward while crafting your own future in a vibrant and evolving setting.

Your Role And Responsibilities

As a Procurement Operations Specialist, your role will involve delivering professional assistance for purchase order processing and executing tactical sourcing initiatives. This position requires you to negotiate with suppliers, establish and nurture relationships with IBM clients and suppliers, and ensure adherence to IBM Procurement policies. Your key responsibilities will encompass:

• Purchase Order Processing: Handle requests from IBM clients, engage in supplier negotiations, and finalize purchases in compliance with IBM Procurement policies.
• Relationship Management: Develop and sustain connections with IBM clients and suppliers through proficient written and verbal communication.
• Problem Resolution: Utilize problem determination skills to address challenges in the purchasing process, aiming to minimize any adverse effects on the client's experience.
• Procurement Tool Utilization: Grasp and proficiently employ procurement-related tools to manage POs and document supplier/PO-related information.
• Invoice Resolution: Resolve aged open POs and address blocked invoices for suppliers.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Exposure to Procurement Tools: Familiarity with procurement-related tools for processing POs and documenting supplier/PO-related information.
• Tactical Sourcing Experience: Proven experience in working with suppliers, including negotiation and relationship establishment.
• Purchase Order Processing: Background in receiving client requests, negotiating with suppliers, and completing purchases while adhering to procurement policies.
• Category Knowledge: Insight into specific categories and their suppliers, including market intelligence and benchmarking.
• Problem Determination Skills: Capability to apply problem determination skills to resolve purchasing process issues.
  
  

Preferred Technical And Professional Experience

• Market Intelligence Knowledge: Insight into market intelligence and benchmarking relevant to commodities, to guide procurement decisions.
• Procurement Tool Familiarity: Experience with procurement-related tools for processing POs and documenting supplier/PO-related information, aiming to minimize negative impacts on the client's experience.
• Category Supplier Understanding: Knowledge of specific categories and their suppliers to effectively negotiate and establish relationships.