Procurement Operation Specialist

Introduction

At IBM Finance & Operations, we serve as the operational backbone of IBM’s transformation—driving efficiency, transparency, and smarter decision-making throughout the organization. Our teams deliver the insight and structure that support business strategy, strengthen financial performance, and help IBM fund innovation and long-term growth. In Finance & Operations, you’ll bring together analytical thinking, teamwork, and a genuine curiosity for continuous improvement. You will collaborate with colleagues across functions, locations, and geographies—leveraging data, technology, and process excellence to build solutions that enhance performance and create clear, measurable impact. IBM also provides ongoing learning, career development, and a culture that respects and welcomes diverse viewpoints. Join us to be part of a global team that keeps IBM moving ahead, while shaping your own career in a fast-evolving environment.

Your Role And Responsibilities

As a Procurement Operations Specialist, you will provide professional support for purchase order processing and execute tactical sourcing activities. The position includes negotiating with suppliers, establishing and maintaining relationships with IBM clients and suppliers, and ensuring adherence to IBM Procurement policies.

Your Primary Responsibilities Will Include

• Purchase Order Processing: Receive purchase requests from IBM clients, negotiate with suppliers, and complete purchasing activities in line with IBM Procurement policies.
• Relationship Management: Establish and sustain effective relationships with IBM clients and suppliers using clear written and verbal communication.
• Problem Resolution: Use problem determination skills to address issues within the purchasing workflow and reduce negative effects on the client experience.
• Procurement Tool Utilization: Learn and apply procurement-related tools to process POs and record supplier and PO information.
• Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Exposure to Procurement Tools: Familiarity with procurement-related tools to process POs and document supplier/PO related information.
• Tactical Sourcing Experience: Experience partnering with suppliers, including negotiating and setting up relationships.
• Purchase Order Processing: Exposure to receiving requests from clients, negotiating with suppliers, and completing purchases in accordance with procurement policies.
• Category Knowledge: Basic understanding of categories and category suppliers, including market intelligence and benchmarking.
• Problem Determination Skills: Experience applying problem determination skills to resolve purchasing process issues.
  
  

Preferred Technical And Professional Experience

• Market Intelligence Knowledge: Exposure to market intelligence and benchmarking for relevant commodities, including understanding market trends and supplier dynamics.
• Procurement Tool Proficiency: Familiarity with procurement-related tools to process POs and document supplier/PO related information to support efficient procurement operations.
• Category Supplier Understanding: Basic understanding of categories and category suppliers, including knowledge of supplier capabilities and industry developments.