Process Trainer

Roles and Responsibilities:

• Design, develop, and deliver training curriculum and associated materials for sales staff on company products and selling skills, negotiation, strategic selling, and overall sales cycle and process.
• Conduct skills gap analyses to identify areas of improvement.
• Identify and assess training needs within the Sales Division and participate in the activities.
• Involved in the design, preparation, delivery, and need assessment of the training and development programs.
• Training on communication, behavior, self-grooming, team building, marketing and sales, product training, process training, cold calling, soft skills, and calling etiquette.
• Conduct virtual, classroom, and in-person training.
• Provide input to the training strategy and the development of specific training development plans.
• Provide training to new and existing employees; evaluate and improve knowledge mastery across sales teams.
• Check training module efficacy through assessments, participation, and task evaluation.
• Participate in organizational initiatives, assess learning needs, and help schedule training delivery.
• Provide feedback to management on employee performance during training periods.
• Create training modules as per sales training requirements.

What You Bring to the Table:

• Good communication and presentation skills
• Strong training skills in sales (calling)
• Strong analytical skills
• Good interpersonal skills
• Ability to demonstrate sales skills
• Coaching and feedback delivery skills
• Ability to work in flexible shifts
• Skilled in TNA
• Skilled in managing virtual, classroom, and hybrid training
• Team management and people engagement skills
• High accountability
• Effective time management
• Collaborative approach
• Stakeholder management
• Ability to work in a fast-paced environment