Process Manager

 Associate Process Manager Roles & responsibilities: 

• Experience in experience in manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc
• Escalate issues to client and internal managers to bring issues to their attention promptly
• Independently handle clients and client calls'' establish self as a valued partner
• Help knowledge management endeavour by sharing process knowledge and best practices within the teams
• Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions

 Functional & Technical Skills:

• Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM
• 3 to 5 years of experience in handling a team of a minimum of 20 members with experience in experience in manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc. and an overall experience of 6 to 10 years