GE

Process developer - I2C

Genpact
Pune Posted 22 Apr 2026
FULL TIME

Job Description

Inviting applications for the role of Process Developer, Invoice to Cash Cash apps

The Cash Applications & Collections Analyst is responsible for ensuring timely and accurate application of customer payments and effective management of accounts receivable collections. This role plays a critical part in maintaining healthy cash flow, reducing overdue receivables, and supporting strong customer relationships through proactive follow-up and issue resolution.

Responsibilities

Cash Applications

  • Apply customer payments accurately and timely to customer accounts using ERP systems

  • Research and resolve unapplied cash, short payments, overpayments, and deductions

  • Reconcile daily cash receipts with bank statements and general ledger accounts

  • Investigate and resolve payment discrepancies in coordination with customers and internal teams

  • Maintain accurate records and documentation for all cash application activities

Collections

  • Monitor accounts receivable aging and proactively follow up on overdue invoices

  • Contact customers via email and phone to secure timely payments

  • Identify and escalate high-risk or delinquent accounts to management

  • Negotiate payment commitments and follow up to ensure adherence

  • Collaborate with Sales, Billing, Credit, and Customer Service teams to resolve disputes

  • Prepare and maintain collection notes, payment forecasts, and follow-up schedules

Reporting & Controls

  • Prepare regular AR aging, cash application, and collections performance reports

  • Track key metrics such as DSO, unapplied cash, and overdue balances

  • Ensure compliance with internal controls, audit requirements, and company policies

  • Support month-end and year-end closing activities

Qualifications we seek in you!

Minimum Qualifications

  • Bachelor's degree in finance, Accounting, Business Administration, or a related field

  • Relevant years of experience in cash applications, accounts receivable, or collections

  • Strong understanding of order-to-cash (O2C) processes

  • Strong knowledge of SAP (S4 Hana) for cash application and reconciliation processes.

  • Proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas, reporting).

  • Skilled in MS Word for documentation and Outlook for professional communication.

Preferred Qualifications/ Skills

  • Analytical mindset with attention to detail and problem-solving ability.

  • Ability to work independently and meet deadlines in a fast-paced environment.


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