PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration with teams around the world. In this position, you will work for IBM BPO, part of Consulting, delivering accelerated digital transformation through agile methodologies, process mining, and AI-powered workflows.

You’ll partner with leaders across multiple industries to advance the hybrid cloud and AI journey for some of the most innovative and valuable companies globally. Your ability to drive meaningful client impact is supported by a strategic partner ecosystem and a strong set of technology platforms across the IBM portfolio, including IBM Software and Red Hat.

At IBM Consulting, curiosity and continuous learning are at the core of success. You will be supported by mentors and coaches who encourage you to challenge conventional thinking, explore ideas beyond your immediate responsibilities, and create creative solutions that deliver groundbreaking results across a wide network of clients. Our culture of evolution and empathy supports long-term career growth, with learning opportunities in an environment that values your individual skills and experience.

Your Role And Responsibilities

As Process Analyst – Finance and Administration Delivery, you will manage invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. You should be flexible to work in shifts.

Your Primary Responsibilities Include

• Record and maintain PO and Non-PO Invoices, and handle both manual and automatic payment requests.
• Participate in end-to-end Vendor Master activities including creation, changes, verification, cleansing, and identifying duplicate records.
• Work with stakeholders for coding and approvals, resolve blocked invoice issues, and ensure timely posting in accounting software for payments and expenses.
• Process travel and expense claims, manage payments, address duplicate payment issues, recover funds, and execute payment proposals.
• Follow client Service Level Agreements (SLAs) and meet the specified timelines.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Commerce graduate with a minimum of 2-4 years of experience in Accounts Payable.
• Experience in invoice and vendor management, including resolving queries and invoice reconciliation.
• Demonstrated ability to manage payment reporting and reconciliation activities.
  
  

Preferred Technical And Professional Experience

• Proficiency in MS Office applications and any ERP software as an end-user.
• Self-directed and ambitious achiever.
• Effectively meet targets.
• Ability to perform under deadlines and contribute to change management, with strong interpersonal teamwork.