PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration with teams around the globe. In this position, you will work for IBM BPO, a Consulting organization focused on accelerating digital transformation through agile methodologies, process mining, and AI-powered workflows.

You will partner with innovators across multiple industries to advance the hybrid cloud and AI journey for some of the world’s most innovative and valuable companies. Your ability to drive measurable outcomes and create meaningful change for clients is supported by our strategic partner ecosystem and our comprehensive technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and an ongoing commitment to learning are at the core of success in IBM Consulting. You will be supported by mentors and coaches who encourage you to challenge conventional thinking, explore ideas beyond your immediate role, and develop creative solutions that deliver breakthrough results for a broad range of clients. Our culture of continuous improvement and empathy supports long-term career growth and learning opportunities, with an environment that values your individual skills and experience.

Your Role And Responsibilities

As Senior Process Analyst – Procure to Pay (P2P), you will be responsible for invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. You should be flexible to work in shifts.

Your Primary Responsibilities Include

• Involvement in creating, modifying, verifying, and cleansing the Vendor Master.
• Identification of duplicate Vendor Master records and ensuring correct maintenance of invoice receipt, verification, and processing.
• Recording invoices that are Purchase Order based, as well as Non-Purchase Order based (Un-supported Invoices).
• Coordination with multiple stakeholders to obtain coding, approvals, and resolve issues related to blocked invoices.
• Ensuring payment and expense entries are recorded in the accounting software without delay, covering both manual and automatic payment requests.
• Processing travel and expense claims, managing payments, resolving duplicate payments, recovering funds, and verifying and executing payment proposals.
• Handling vendor statement reconciliation queries via calls and emails.
• Complying with client SLA’s (Service Level Agreements) and assigned timelines.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.
• Experience in invoice and vendor management, including resolving queries and performing invoice reconciliation.
• Demonstrated capability to manage payment reporting and reconciliation activities.
  
  

Preferred Technical And Professional Experience

• Proficiency in MS Office applications and any ERP software as an end-user.
• Driven individual who can work independently toward agreed targets/goals.
• Ability to work within tight timelines and experience participating in change management initiatives.
• Proven interpersonal skills, contributing to team outcomes by delivering related results when needed.
• Commitment to improving technical skills through educational workshops, reviewing publications, etc.