PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration with teams worldwide. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation through agile methodologies, process mining, and AI-powered workflows.

You will partner with innovators across multiple industries to advance the hybrid cloud and AI journey for some of the world’s most innovative and valuable companies. Your ability to drive meaningful change and accelerate client impact is supported by IBM’s strategic partner ecosystem and a strong set of technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and an ongoing drive to learn are central to success in IBM Consulting. You will be supported by mentors and coaches who encourage you to challenge conventional thinking, explore ideas beyond your role, and develop creative solutions that deliver breakthrough results for a wide range of clients. Our culture of continuous evolution and empathy focuses on long-term career growth and learning opportunities, while valuing your unique skills and experience.

Your Role And Responsibilities

As Senior Process Analyst – Procure to Pay (P2P), you will manage invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. Flexibility to work in shifts is required.

Your Primary Responsibilities Include

• Create, modify, verify, and cleanse the Vendor Master.
• Identify duplicate Vendor Master records and ensure correct maintenance of invoice receipt, verification, and processing.
• Record invoices that are Purchase Order based and Non-Purchase Order based (Un-supported Invoices).
• Coordinate with various stakeholders to obtain coding, approval, and resolve issues related to blocked invoices.
• Ensure that payment and expense entries are promptly recorded in the accounting software, including both manual and automatic payment requests.
• Handle travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals.
• Manage vendor statement reconciliation queries through calls and emails.
• Follow client SLA's (Service Level Agreements) and meet timelines.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.
• Experience in invoice and vendor management, including resolving queries and performing invoice reconciliation.
• Demonstrated ability to handle payment reporting and reconciliation activities.
  
  

Preferred Technical And Professional Experience

• Proficiency in MS Office applications and any ERP software as an end-user.
• A motivated individual who can work independently toward agreed targets/goals.
• Ability to work under tight timelines and experience participating in change management initiatives.
• Proven interpersonal skills and ability to support the team by delivering related results as needed.
• Commitment to enhancing technical skills through educational workshops, reviewing publications, etc.