PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Overview

A position within IBM Consulting fosters enduring partnerships and collaborative efforts with clients worldwide. In this capacity, you will be part of IBM BPO, a segment of Consulting dedicated to driving digital transformation through agile practices, process mining, and AI-driven workflows.

You will engage with innovators across diverse sectors to enhance the hybrid cloud and AI transformation for some of the most pioneering and esteemed organizations globally. Your capacity to generate impactful outcomes and implement significant changes for clients is bolstered by our strategic partner ecosystem and comprehensive technological frameworks within the IBM portfolio, which includes IBM Software and Red Hat.

A spirit of curiosity and an ongoing pursuit of knowledge are essential to thriving in IBM Consulting. In this role, you will benefit from the guidance of mentors and coaches who will motivate you to challenge conventional thinking, explore ideas beyond your immediate responsibilities, and devise innovative solutions that lead to transformative impacts for a broad client network. Our culture, founded on growth and empathy, emphasizes long-term career development and learning opportunities in an environment that values your distinct talents and experiences.

Your Role and Responsibilities

As a Senior Process Analyst – Procure to Pay (P2P), your duties will encompass Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. Flexibility to work in shifts is required.

Your Key Responsibilities Include

• Creating, modifying, verifying, and cleansing the Vendor Master.
• Identifying duplicate records within the Vendor Master and ensuring accurate processing, verification, and receipt of invoices.
• Recording invoices for both Purchase Order-based and Non-Purchase Order-based (Unsupported Invoices).
• Coordinating with various stakeholders to obtain coding, approval, and resolve issues related to blocked invoices.
• Ensuring timely recording of payment and expense entries in the accounting software for both manual and automatic payment requests.
• Processing travel and expense claims, managing payments, resolving duplicate payments, recovering funds, and verifying and executing payment proposals.
• Handling queries for vendor statement reconciliation via calls and emails.
• Complying with client SLA's (Service Level Agreements) and timelines.
  
  

Preferred Education

Master's Degree

Required Technical and Professional Expertise

• A commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.
• Expertise in invoice and vendor management, alongside query resolution and invoice reconciliation.
• Demonstrated proficiency in managing payment reporting and reconciliation tasks.
  
  

Preferred Technical and Professional Experience

• Competency in MS Office applications and any ERP software as an end-user.
• A proactive individual capable of working towards targeted goals with minimal supervision.
• Ability to perform under tight deadlines and experience in change management initiatives.
• Strong interpersonal skills while contributing to team objectives by achieving related outcomes as necessary.
• Commitment to enhancing technical skills through participation in educational workshops, reviewing publications, etc.