PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Overview

Embarking on a career with IBM Consulting means engaging in long-lasting relationships and collaborating closely with clients worldwide. In this position, you will be part of IBM BPO, a division of Consulting that drives digital transformation through agile methodologies, process mining, and AI-enhanced workflows.

You will partner with innovators from various industries to enhance the hybrid cloud and AI journey for some of the most forward-thinking and valuable companies globally. Your capacity to create impactful changes for your clients is supported by our extensive partner ecosystem and advanced technology platforms across the IBM portfolio, including IBM Software and Red Hat.

A strong sense of curiosity and a relentless pursuit of knowledge are essential for success in IBM Consulting. In this role, you will have mentors and coaches who will inspire you to push boundaries, explore ideas beyond your immediate responsibilities, and devise creative solutions that yield significant results for a diverse array of clients. Our culture prioritizes evolution and empathy, focusing on long-term career advancement and learning opportunities in an environment that celebrates your unique skills and experiences.

Your Responsibilities

As a Senior Process Analyst specializing in Procure to Pay (P2P), you will manage Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. Flexibility to work in shifts is required.

Your Key Duties Include

• Engaging in the creation, modification, verification, and cleansing of the Vendor Master.
• Identifying duplicate entries within the Vendor Master and ensuring the precise maintenance of invoice receipt, verification, and processing.
• Recording both Purchase Order based and Non-Purchase Order based invoices (Un-supported Invoices).
• Collaborating with various stakeholders to obtain coding, approvals, and to resolve issues related to blocked invoices.
• Ensuring that payment and expense entries are accurately recorded in the accounting software, covering both manual and automated payment requests.
• Processing travel and expense claims, managing payments, resolving duplicate payments, recovering funds, and approving payment proposals.
• Handling vendor statement reconciliation queries via calls and emails.
• Complying with client Service Level Agreements (SLAs) and established timelines.
  
  

Preferred Educational Background

Master's Degree

Essential Technical and Professional Qualifications

• A commerce degree with 3-6 years of experience in Accounts Payable.
• Proficiency in invoice and vendor management, along with query resolution and invoice reconciliation.
• Demonstrated expertise in managing payment reporting and reconciliation activities.
  
  

Desirable Technical and Professional Skills

• Competence in MS Office applications and any ERP software as an end-user.
• A driven individual who can work independently towards established targets and goals.
• Capability to operate within tight deadlines and experience in change management initiatives.
• Strong interpersonal skills that contribute to team efforts by achieving related results as necessary.
• Commitment to enhancing technical skills through educational workshops, literature reviews, etc.